Service Delivery Manager

7 days ago


Dorval, Quebec, Canada TalentWorld Full time
Service Delivery Manager

TalentWorld is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will play a pivotal role in driving strategic initiatives and ensuring seamless day-to-day functions.

Key Responsibilities:
  • Conduct and supervise daily operations to meet productivity targets and quality standards.
  • Develop and implement streamlined processes to enhance efficiency.
  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
  • Foster a culture of teamwork, accountability, and continuous improvement among team members.
  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
  • Coach staff on how to improve performance and develop new skills in a positive manner.
Requirements:
  • Post-secondary education or equivalent work experience.
  • A minimum of 1-3 years of direct management experience.
  • Strong leadership skills with a track record of building high-performing teams.
  • Exceptional analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • A strategic mindset with the ability to drive results in a dynamic environment.

TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.

Accommodation is available upon request to support your participation during all stages of the recruitment process.



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