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Senior Communications Consultant

4 weeks ago

Calgary, Alberta, Canada Western Coast Insurance Services Full time

Truthfulness | Fairness | Value | Loyalty

At Western Coast Insurance Services, we're committed to delivering exceptional insurance solutions to our customers. As one of Canada's largest insurance providers, we have over 220 locations across the country and a team of over 2,100 dedicated professionals.

Senior Communications Consultant

This role is a key part of our Internal Communications team, which is a strategic business partner group that connects team members to our enterprise strategy, mission, and shared values. As a Senior Communications Consultant, you'll be responsible for delivering effective, engaging, and accessible communications to all Western employees in both English and French.

Key Responsibilities:

  • Develop and implement internal communications strategies that align with our corporate strategy and support our business objectives.
  • Lead the development of our annual Top 100 Employer submission and support leaders in implementing crisis communication plans.
  • Provide English-French translations for internal communications and materials as required.
  • Ensure all communication materials meet our corporate standards and quality expectations.
  • Offer regular advice and support to team members on best practices and innovative approaches.
  • Foster and maintain effective working relationships with diverse stakeholders within the organization and with our parent company, Wawanesa.
  • Adhere to Internal Communications SLAs and ongoing process enhancements to support excellence in customer satisfaction.
  • Support the continuous evaluation and refinement of internal communications processes to identify better ways of working.

Requirements:

  • Superior writing, editing, designing, and proof-reading skills in both English and French.
  • Demonstrated knowledge of strategic communication principles and practices, project management, change management, and culture communications.
  • Consultative team player with strong interpersonal skills who can also function with a high degree of initiative and independence.
  • Reliable, proactive, organized, attentive to detail, and flexibility to respond quickly and positively in a fast-paced work environment.
  • Demonstrated ability to communicate to a diverse audience using various communication tools and channels.
  • Expert proficiency with MS Office and Adobe Suite.
  • Post-secondary degree in Communications or related field, and/or 7+ years experience in internal/corporate/employee communications.

What We Offer:

  • Competitive compensation package consisting of three weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.
  • Eligible employees receive a health care spending account.
  • Support for local communities through various programs and initiatives.

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please contact us.