Administrative Assistant

3 days ago

Coalhurst, Canada UpSourced HR Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant. In this role, you will be responsible for providing exceptional customer service, processing data entry, and performing various administrative tasks.

Key Responsibilities
  • Data Entry: Accurately and efficiently complete data entry for assigned duties, including accounts payable, accounts receivable, animal licenses, business licenses, cash receipting, facility rentals, reception, taxation, and utility billing.
  • Customer Service: Greet and serve the public in a friendly, helpful, and efficient manner, whether in-person, over the phone, or via email.
  • Administrative Support: Assist with filing, record-keeping, and the review of documents as per the records retention policies.
  • Communication: Respond accurately to questions from the public regarding utility charges, taxes, and licenses.
  • Process Improvement: Find efficiencies in current practices and bring innovative ideas to improve processes and service delivery.
Requirements
  • Education: Grade Twelve Diploma or equivalent.
  • Skills: Proficiency with word processing and spreadsheet software, excellent customer service skills, high attention to detail, numerical accuracy, and data entry skills.
  • Preferred Qualifications: Completion of a post-secondary diploma/degree in accounting, business management, office administration, or other related discipline, experience working for a Municipal Government, and previous experience with Bellamy software or Muniware software.

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