Customer Experience Marketing Manager

1 month ago


Dorval, Quebec, Canada Bombarbier Full time

At Bombardier, we're committed to delivering exceptional customer experiences that drive business growth and customer loyalty. As a Customer Experience Marketing Manager, you'll play a key role in developing and executing marketing strategies that support our Customer Services & Support division.

Key Responsibilities:

  • Lead the development and execution of annual customer marketing strategies to drive business growth and customer loyalty.
  • Collaborate with cross-functional teams to develop and implement world-class customer experiences that strengthen the Bombardier Business Aircraft brand and improve market perception.
  • Develop and execute marketing strategies and campaigns that incorporate strong analytical measurement capabilities and support business objectives.
  • Optimize marketing and communications channels to achieve strategic objectives.
  • Suggest innovative solutions to communicate with our target audience.

Requirements:

  • Bachelor's degree in marketing or a related field.
  • Minimum 10 years of experience developing and leading marketing strategies in a large organization.
  • Experience managing a team and interacting with external and internal contacts.
  • Expertise in written and verbal communication, interpersonal skills, and project management.

Bombardier is an equal opportunity employer and welcomes applications from diverse candidates.



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