Pharmacy Experience Liaison
6 days ago
Pillway Pharmacy is a pioneering digital pharmacy in Canada dedicated to revolutionizing the patient experience. We are seeking a highly motivated and innovative Pharmacy Experience Liaison to join our team in Brampton, Ontario.
We offer a competitive salary of approximately $65,000 per year, comprehensive health benefits, and the potential for participation in our Employee Stock Option Plan over time. Our flexible work environment allows you to balance work and personal life seamlessly, while our inclusive and dynamic culture values diversity, innovation, and teamwork.
About the Role:
The ideal candidate will be instrumental in facilitating a welcoming onboarding process, guiding patients through their prescription transfer, and ensuring all interactions are informative, empathetic, and aligned with our commitment to exceptional service. Key responsibilities include:
- Enhanced Patient Onboarding: Conduct engaging and informative onboarding sessions for new patients, clearly outlining our services and the benefits of transferring their prescriptions to Pillway Pharmacy.
- Verification and Support Calls: Ensure the accuracy of patient information and prescription details through meticulous verification calls, providing reassurance and support throughout the process.
- Dynamic Communication: Serve as the primary point of contact for patient inquiries across digital platforms, delivering solutions that are both timely and empathetic, to foster a high level of patient satisfaction.
- Benefits Communication: Articulate the unique advantages of choosing Pillway Pharmacy, helping patients to understand how our services can cater to their healthcare needs effectively.
- Seamless Prescription Transfer Assistance: Offer comprehensive support during the prescription transfer process, addressing any concerns to ensure a smooth and hassle-free experience for the patient.
- Feedback and Continuous Improvement: Actively seek and utilize patient feedback to drive continuous improvements in our service delivery.
Requirements:
To succeed in this role, you must have:
- Proven customer service experience, preferably within a healthcare or pharmacy environment.
- Exceptional communication skills, capable of explaining complex information in a clear and empathetic manner.
- A patient-first approach, characterized by a deep understanding of and empathy for patient needs.
- Adaptability in learning and using new technologies, with the majority of patient interactions occurring online.
- Familiarity with Kroll Pharmacy Management System (PMS) is desirable, but not required.
- Proficiency in using customer service platforms and technologies.
- A strong commitment to patient privacy and adherence to PHIPA guidelines.
-
Pharmacy Experience Coordinator
1 week ago
Brampton, Ontario, Canada Pillway Full timeJob Summary:We are seeking a dedicated and innovative Pharmacy Experience Specialist to join our team in Ontario, Canada. This role is designed for a passionate individual who aims to redefine and elevate the patient experience within the pharmacy sector.Main Responsibilities:Onboarding and Patient Engagement: Conduct engaging and informative onboarding...
-
Digital Pharmacy Experience Ambassador
1 week ago
Brampton, Ontario, Canada Pillway Full timePillway Pharmacy is a pioneering digital pharmacy in Canada, dedicated to revolutionizing the patient experience. We are seeking a highly skilled Pharmacy Experience Specialist to join our team in Brampton, Ontario.Estimated Salary: $60,000 - $80,000 per yearAbout UsWe are committed to providing exceptional service and fostering a welcoming environment for...
-
Digital Pharmacy Experience Coordinator
1 week ago
Brampton, Ontario, Canada Pillway Full timeAbout PillwayPillway is a pioneering digital pharmacy in Canada, dedicated to revolutionizing the patient experience.Job SummaryWe are seeking an experienced and empathetic individual to join our team as a Digital Pharmacy Experience Coordinator. This role requires a passion for delivering exceptional customer service, with a focus on providing a seamless...
-
Brampton, Ontario, Canada Vanrose Pharmacy and Medical Centre Full timeJob Title: Medical Professional with Inventory Management ExperienceAbout Us: Vanrose Pharmacy and Medical Centre is a reputable healthcare provider seeking an experienced medical professional to join our team.Salary: $45,000 - $60,000 per year, depending on experience.Job Description:As a medical professional at Vanrose Pharmacy and Medical Centre, you will...
-
Strategic Operations Director for Brampton
2 weeks ago
Brampton, Ontario, Canada Liaison College Full timeWe are seeking a highly experienced and skilled Senior Vice President to join our team at Liaison College. The ideal candidate will have a strong background in operations management, leadership, and strategic planning.Key ResponsibilitiesAuthorize and organize the establishment of major departments and associated senior staff positions.Establish financial...
-
Strategic Leadership and Growth Manager
3 weeks ago
Brampton, Ontario, Canada Liaison College Full timeAt Liaison College, we are seeking a highly skilled Strategic Leadership and Growth Manager to lead our organization forward. This is an exciting opportunity for an experienced professional to join our team and drive growth, innovation, and success.About the RoleThis key leadership position requires a strategic thinker who can develop and implement plans to...
-
Healthcare Experience Catalyst
7 days ago
Brampton, Ontario, Canada Pillway Full timePillway Pharmacy Job OverviewWe are seeking a dedicated and innovative Pharmacy Experience Specialist to join our team in Brampton, Ontario.This role is designed for a passionate individual who aims to redefine and elevate the patient experience within the pharmacy sector.Enhanced Patient Onboarding: Conduct engaging and informative onboarding sessions for...
-
Account Service Liaison
3 weeks ago
Brampton, Ontario, Canada Industrial Finishing Full timeIndustrial Finishing is seeking a highly skilled Account Service Liaison to join their team. In this role, you will be responsible for providing exceptional customer service and support to assigned Corporate Accounts on a daily basis.Key Responsibilities:Provide dedicated customer service/support via telephone, email, web, and mail to assigned Strategic...
-
Pharmacy Technician
3 weeks ago
Brampton, Ontario, Canada William Osler Health System Full timeWe are seeking a highly skilled Pharmacy Technician to join our team at William Osler Health System.About the RoleThis is a unique opportunity for an experienced Pharmacy Technician to contribute to the dispensing and distribution of medications, non-sterile and sterile compounding, and inventory control. As a member of our team, you will work closely with...
-
Digital Patient Experience Advocate
1 week ago
Brampton, Ontario, Canada Pillway Full timeAbout PillwayPillway is a pioneering digital pharmacy in Canada, dedicated to revolutionizing the patient experience.Job OverviewWe are seeking an exceptional Pharmacy Experience Specialist to join our team in Brampton, Ontario. The successful candidate will be instrumental in enhancing the patient experience by facilitating seamless prescription transfers,...
-
Pharmacy Assistant
3 weeks ago
Brampton, Ontario, Canada MEHRVIR MEDICAL INC Full timeAbout the RoleWe are seeking a skilled Pharmacy Assistant to join our team at Mehrvir Medical Inc. As a key member of our healthcare staff, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Job ResponsibilitiesThe successful candidate will be responsible for:Verifying prescription information to ensure...
-
Operational Leadership Specialist
2 weeks ago
Brampton, Ontario, Canada Vanrose Pharmacy and Medical Centre Full timeJob SummaryWe are seeking an accomplished Operational Leadership Specialist to lead our team at Vanrose Pharmacy and Medical Centre. This is a challenging role that requires strategic planning, effective communication, and collaboration with various stakeholders.About the RoleThis leadership position involves allocating resources to implement organizational...
-
Brampton, Ontario, Canada MEHRVIR MEDICAL INC Full timeAbout the RoleAs a Pharmacy Aide at MEHRVIR MEDICAL INC, you will play a crucial role in supporting our pharmacists and ensuring accurate information is maintained on prescriptions.Key ResponsibilitiesMaintain prescription records, verify accuracy, and perform data entry for client information.Assist pharmacists with patient care tasks and support day-to-day...
-
Pharmaceutical Process Engineer
6 days ago
Brampton, Ontario, Canada Sun Pharmaceutical Industries, Inc. Full timeAbout the RoleWe are seeking a highly skilled Pharmaceutical Process Engineer to join our team at Sun Pharmaceutical Industries, Inc.Your primary focus will be on the development and commercialization of new Taro products, as well as designing, investigating, improving, or troubleshooting current Taro processes and products.You will act as an independent...
-
Digital Healthcare Advocate
1 week ago
Brampton, Ontario, Canada Pillway Full timeCompany Overview">Pillway Pharmacy is a pioneering force in the digital pharmacy sector, committed to redefining patient experiences in Canada.Salary">We offer an attractive compensation package for this role, with an estimated annual salary of $65,000 - $85,000 based on industry standards and location.Job Description">As our ideal candidate, you will serve...
-
Oncology Pharmacist Specialist
3 weeks ago
Brampton, Ontario, Canada William Osler Health System Full timeAbout William Osler Health System">At William Osler Health System, we're committed to providing high-quality patient care and advancing healthcare delivery. Our hospital system serves the diverse communities of Brampton, Etobicoke, and surrounding areas.">A Career Opportunity in Oncology Pharmacy">We're seeking an experienced Oncology Pharmacist Specialist...
-
Customer Service Liaison
3 weeks ago
Brampton, Ontario, Canada Town Tires Full timeJob OverviewWelcome to Town Tires, a leading provider of exceptional tire services. We are currently seeking an experienced Administrative Coordinator to join our team.Key ResponsibilitiesProvide exceptional customer service by responding to telephone calls and electronic enquiries in a timely and professional manner.Greet clients and direct them to the...
-
Medical Oncology Specialist
2 weeks ago
Brampton, Ontario, Canada William Osler Health System Full timeJob SummaryWe are seeking an experienced Oncology Pharmacist to join our team at William Osler Health System. This is a fantastic opportunity for a skilled professional to work in a dynamic environment and contribute to the delivery of exceptional patient care.About UsWilliam Osler Health System is one of Canada's Best Diversity Employers and Greater...
-
Strategic Financial Analyst
3 weeks ago
Brampton, Ontario, Canada Loblaw Companies Limited Full timeAt Loblaw Companies Limited, we're committed to shaping the future of Canadian retail. As a Strategic Financial Analyst - Sales and Margin Forecaster, you'll play a crucial role in driving business growth and success.About the RoleThis is a full-time opportunity that requires a minimum of 1-3 years of finance experience. Ideal candidates will have an...
-
Brampton, Ontario, Canada Lee-Ann Full timeWe are seeking a professional delivery driver to join Lee-Ann's team, responsible for delivering pharmaceutical products across the Greater Toronto Area (GTA).Key Responsibilities:Deliver pharmaceutical products to various locations in the GTA, including Toronto, Brampton, Mississauga, and Thornhill.Maintain strong relationships with clients, ensuring timely...