Lot Associate

3 weeks ago


Calgary, Alberta, Canada The Home Depot Canada Full time

Customer Service Role at The Home Depot Canada

The Lot Associate works at the forefront of customer interaction, ensuring a seamless experience for customers loading and unloading products. Primary responsibilities include loading orders into vehicles, maintaining a safe parking lot environment, and fostering exceptional customer service.

Key Responsibilities:

  • Ensuring Customer Satisfaction
    • Follow Home Depot's GET Model of customer service
    • Maintain a sufficient quantity of carts near the entrance
    • Engage with customers to determine their needs and level of expertise
    • Approach customers to assist with loading and securing merchandise
  • Maintaining Safety and Security
    • Ensure unobstructed exits and loading areas
    • Follow all Safety and Loss Prevention policies
    • Use appropriate safety procedures with equipment

Requirements:

  • High school diploma or equivalent
  • 1-2 years of retail experience

Contact: For more information about this role, please inquire with The Home Depot Canada.



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