Customer Service Team Lead

3 weeks ago


Brampton, Ontario, Canada 1 STOP AUTO REPAIR CENTER INC. Full time

Job Summary

We are seeking a highly skilled and organized Customer Service Supervisor to join our team at 1 STOP AUTO REPAIR CENTER INC. The successful candidate will be responsible for supervising staff, hiring and training, establishing work schedules, and resolving customer complaints.

Responsibilities

  • Supervise and coordinate the activities of staff
  • Hire and train new staff members
  • Establish and manage work schedules
  • Resolve customer complaints and issues
  • Conduct performance reviews

Requirements

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Work in English
  • Work 30 hours per week


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