Accounting Software Trainer
1 week ago
PBS Systems, a leading provider of dealership management software in North America, is seeking an experienced Accounting Software Trainer to join their team. As a bilingual trainer, you will be responsible for supporting and training new and existing customers on the company's Dealer Management System (DMS).
**Job Overview:**
The successful candidate will provide virtual training, online, and on-the-phone support to customers prior to the implementation of the DMS. Additionally, they will assist customers with onsite training at their dealership locations in Canada, the US, or the Caribbean. This role requires proficiency in both French and English, as well as strong time management and organizational skills.
**Responsibilities:**
- Learns and develops an understanding of the PBS software.
- Assists customers with virtual training, online and on the phone.
- Provides onsite training at customer dealership locations.
- Develops an understanding of data entry and other key tasks within the DMS.
- Becomes proficient in completing payroll modules.
- Works directly with customers to provide excellent support and training.
- Maintains a positive relationship with customers and identifies their needs.
- Responds to internal and external training requests in a timely manner.
**Requirements:**
- Must be fluent in both French and English (speaking, reading, writing).
- 1-2 years' previous experience in the automotive industry, dealership environment, or related field.
- High School Diploma.
- Computer proficiency with knowledge of Microsoft Office Suite.
- Effective time management and organizational skills.
- Strong multi-tasking and prioritization abilities.
**What We Offer:**
- Competitive annual base salary: $60,000 - $80,000 per year.
- Bonus for product certification up to $4,800 per year.
- Great referral bonus.
- Staff discounts with GM, Dell, Goodlife, and more.
- Ongoing education and cross-training opportunities.
This is a remote work opportunity based out of Quebec (Montréal area preferred) with travel requirements to customer sites. If you are a motivated and detail-oriented individual looking to advance your career in the automotive industry, please apply.
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