Customer Service Representative, Private Banking Specialist

2 weeks ago


Montreal, Quebec, Canada Scotiabank Full time
About This Opportunity

This is a fantastic chance to become a Customer Service Representative with our esteemed Private Banking team at Scotiabank

Key Responsibilities:
  • We are seeking a highly skilled individual who can deliver exceptional customer service and support to our clients.
  • As a key member of the team, you will be responsible for providing timely and accurate solutions to client inquiries and issues.
About You
  • To succeed in this role, you should have strong PC and keyboarding skills, including proficiency in Microsoft Word and Excel.
  • A working knowledge of branch systems, such as FFT, Intralink, Salesbuilder, Salesforce, Workhub, and ScotiaFX, is also essential.
  • You should be able to work independently and confidently within the authority and limits assigned.
  • Familiarity with Scotia Service and Complaints Resolution Standards and Procedures is required.
What We Offer
  • A competitive salary of $60,000 - $80,000 per year, depending on experience.
  • The opportunity to make a lasting impact on an assigned book of customers.
  • An inclusive culture where we value and recognize our employees' contributions.
  • An organization committed to making a difference in our communities – for you and your customers.
Language Requirements

We require fluency in English and French. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English because they will serve an English-speaking clientele.



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