Dental Office Support Professional

4 weeks ago


Calgary, Alberta, Canada Nolan Ridge Dental Full time

We are seeking a highly organized and detail-oriented Dental Office Support Professional to join our team at Nolan Ridge Dental. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, managing appointments, and maintaining accurate records.

Key Responsibilities:
  • Greeting and Directing Patients: Greet patients and visitors, and direct them to the appropriate areas of the office.
  • Information Management: Obtain and process information required to provide customer service, including patient demographics and medical history.
  • Appointment Scheduling: Schedule and confirm appointments, and manage the office calendar.
  • Financial Transactions: Receive and issue payments, and manage cash and credit transactions.
  • Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail.
  • Communication: Answer telephones, relay messages, and respond to client inquiries.
Requirements:
  • Education: Registered Apprenticeship certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a dental office setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.


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