Licensed Optician

1 month ago


Toronto, Ontario, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Toronto, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eyewear experience.

Key Responsibilities
  • Welcome and engage with customers to understand their eyewear needs
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and provide expert advice to customers
  • Take and record measurements, accurately adjust and fit eyewear with attention to detail
  • Assist team members with complex product needs and prescriptions
  • Accurately and thoroughly use technology to manage customer transactions and product knowledge
  • Proactively identify and resolve customer issues, ensuring exceptional customer satisfaction
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  • Strive to achieve exceptional results on brand KPIs and competencies
  • Maintain a clean and organized store appearance, adhering to company standards
  • Inform management of safety opportunities and demonstrate safe work practices
Requirements
  • High School graduate or equivalent
  • State licensure
  • Optical dispensing experience
  • Strong customer service skills, including communication, listening, and teamwork
  • Knowledge of current store merchandise and fashion trends
  • Basic math skills and familiarity with POS, computers, and calculators
  • Ability to adapt to new technology and change
Preferred Qualifications
  • Previous customer service and retail experience

We offer a competitive compensation package, including a bonus and commission plan, as well as a comprehensive benefits package. EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities and encourage applicants to request accommodations as needed.



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