Dining Operations Manager
1 week ago
Job Title: Dining Operations Manager
About the Role:
We are seeking a highly skilled and experienced Dining Operations Manager to join our team at Linn Chau Restaurant. As a key member of our management team, you will be responsible for supervising food preparation and service staff, training them in job duties and safety procedures, maintaining quality control standards, and addressing customer complaints.
Main Responsibilities:
- Scheduling and Coordination: Establish work schedules that meet the needs of our restaurant and ensure that all staff members are aware of their responsibilities.
- Staff Training: Train new staff members in job duties, sanitation, and safety procedures to ensure they are equipped to provide excellent service to our customers.
- Quality Control: Maintain quality control standards by monitoring food preparation and service, and implementing measures to improve efficiency and customer satisfaction.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions and optimize operations.
- Reporting: Prepare and submit regular reports to management on key performance indicators such as sales, customer feedback, and staff performance.
- Customer Service: Address customer complaints or concerns in a professional and timely manner to maintain a positive reputation for our restaurant.
Requirements:
To succeed in this role, you will need a secondary school graduation certificate and at least one year of experience in a related field. Strong communication and leadership skills, as well as the ability to work independently and as part of a team, are essential.
Work Details:
- This is a permanent full-time position with 35-44 hours worked per week.
- The primary language spoken in the workplace is English.
Compensation: The salary for this position is approximately $65,000 - $80,000 per annum, depending on experience and qualifications.
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