Billing Coordinator

2 days ago

Toronto, Ontario, Canada Clearpoint Health Network Inc. Full time
Job Title: Billing Clerk

Clearpoint Health Network Inc. is seeking a skilled Billing Clerk to join our team. As a Billing Clerk, you will play a critical role in ensuring the accuracy and timeliness of patient billing, insurance claims, and account management.

Key Responsibilities:
  • Handle billing inquiries efficiently and accurately, providing timely responses to patients and healthcare providers.
  • Prepare and forward invoices to the appropriate contacts or departments, ensuring seamless communication and coordination.
  • Monitor and follow up on outstanding bills, collaborating with internal and external teams to ensure timely payments and resolve any discrepancies.
  • Prepare various reports and spreadsheets related to billing and receivables, providing valuable insights to inform business decisions.
  • Collaborate with the finance department to ensure contract specifications are current and procedures are followed, maintaining compliance and accuracy.
  • Complete online status reports and work to reduce delinquent payments for assigned accounts, driving revenue growth and improving cash flow.
  • Support daily operations by submitting, updating, and reconciling billing claims and errors using EMRs and proprietary billing software, ensuring data integrity and accuracy.
  • Manage credit card payment processing, including verification and reconciliation of transactions, maintaining a high level of security and compliance.
  • Identify and capitalize on billing and revenue opportunities for clients, driving business growth and expansion.
  • Liaise with health authorities to resolve client inquiries and billing errors, providing exceptional customer service and support.
  • Ensure accurate and timely completion of government paperwork, maintaining compliance and accuracy.
  • Provide feedback to improve service offerings based on client interactions, driving continuous improvement and excellence.
  • Verify data input in the accounting system to ensure final bill accuracy, maintaining data integrity and accuracy.
  • Manage payment reminders, issue invoices and statements, and update accounting records with new payments and balances, ensuring seamless communication and coordination.
  • Respond to client inquiries related to invoices and perform other duties as assigned, providing exceptional customer service and support.
  • Cross-train with different centers to ensure consistency and reliability in billing practices across the organization, driving standardization and excellence.
  • Review billing processes regularly to identify and correct discrepancies and optimize operations, driving continuous improvement and excellence.
Qualifications:
  • French an asset
  • Completion of a medical terminology course is an asset.
  • Post-secondary education in business or a health-related field is preferred.
  • Proven experience as a billing clerk or in general accounting is required.
  • Flexibility to work across different time zones.
  • Experience in medical billing and working with EMRs. (Desired)
  • Knowledge of the healthcare system is an asset.
  • Experience in customer service and data entry.
  • Mid – Advance level in Microsoft Excel
  • Resourceful with the ability to learn independently and solve problems.
  • Adaptable, with the ability to quickly apply new knowledge and adjust to changes.

Clearpoint Health Network Inc. is committed to fostering a diverse and inclusive workplace, where everyone feels valued and respected. We encourage applications from qualified candidates who share our values and are passionate about delivering exceptional patient care and service.

For accommodation requests during the hiring process, please contact us for further information.

We thank all applicants for their interest in this opportunity and wish them the best of luck in their job search.

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