Lead Store Operations Manager

2 days ago


Thunder Bay, Ontario, Canada Stag Shop Full time

We are seeking a seasoned retail professional to fill the role of Store Manager in our new Thunder Bay location.

As a key member of our management team, you will contribute to the Stag Shop's existing success by leading store operations and developing your team's skills. Your expertise in sales analysis, KPI monitoring, organization, and goal setting will drive business growth and excellence.

Your responsibilities will include:

  • Leading daily store operations and ensuring efficient performance
  • Motivating and praising employees, maintaining a positive work environment
  • Driving sales and profitability through effective merchandising and customer service strategies
  • Building customer loyalty through exceptional experiences
  • Scheduling, recruitment, cleaning/organizing, inventory control, and cash handling standards
  • Enforcing company policies and procedures, maintaining store standards
  • Problem-solving, maintaining health and safety procedures, and human resource issues

You will lead by example, being a good role model for your subordinates, and assist with other duties as required. Regular communication with your supervisor will ensure that head office is aware of store functions and any issues that arise.

A successful candidate will have:

  • 2 years of retail management experience (preferred)
  • Secondary School diploma (required)
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations

The estimated annual salary for this role is $80,000-$100,000 CAD, depending on experience. Additional benefits include bonus pay, commission pay, company events, dental care, extended health care, life insurance, on-site parking, paid time off, and store discount. Flexible language requirements apply. Schedule includes 10 hour shifts, 8 hour shifts, day shifts, evening shifts, Monday to Friday, and occasional weekends.



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