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Restaurant Operations Manager

4 weeks ago

Mission, British Columbia, Canada Red Star Enterprises Limited Full time

Restaurant Operations Manager

At Red Star Enterprises Limited, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve excellent customer service and sales results.

Key Responsibilities:

  • Monitor staff performance and provide coaching and feedback to improve productivity and customer satisfaction.
  • Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Conduct performance reviews to evaluate employee performance and identify areas for improvement.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.

Requirements:

  • College/CEGEP education in a related field.
  • 1-2 years of experience in food service management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Attention to detail and ability to multitask.

Working Conditions:

  • Fast-paced environment with repetitive tasks.
  • Attention to detail required.

Personal Suitability:

  • Accurate and reliable.
  • Flexible and able to adapt to changing situations.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week