Restaurant Operations Manager
4 weeks ago
Job Purpose
As a Shift Leader at Five Guys, you will play a vital role in ensuring the smooth operation of our restaurants during your shift. Your primary objective is to provide an exceptional experience for our guests while maintaining a positive and productive work environment.
Key Responsibilities
Support the development of a high-performing team by promoting a culture of performance, development, and engagement.
- Train and onboard new team members to ensure they have the necessary skills and knowledge to excel in their roles.
- Provide guidance and support to team members to help them improve their performance and achieve their goals.
- Drive enthusiasm and engagement among team members by recognizing and rewarding their achievements.
Contribute to the Creation of Raving Fans
Deliver exceptional customer service by ensuring that our guests receive a high-quality product and a memorable experience.
- Participate in shared responsibilities to ensure seamless service delivery.
- Monitor and maintain the quality of our products to ensure they meet our high standards.
- Follow established systems and procedures to ensure efficient service delivery.
Play an Active Role in a Growing Business
Contribute to the growth and profitability of our business by controlling costs, managing inventory, and maintaining a clean and safe work environment.
- Monitor and control inventory levels to prevent waste and ensure that we have the necessary supplies to meet customer demand.
- Manage labor costs by scheduling staff effectively and ensuring that they are working efficiently.
- Oversee facility maintenance to ensure that our restaurants are clean, safe, and well-maintained.
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