Highly Available Cloud Engineer

3 weeks ago

Vancouver, British Columbia, Canada Perlego Full time

About Perlego

We are a fast-growing EdTech company on a mission to make education accessible to all. Our innovative platform enables students to access high-quality books and learn at their own pace.

Job Summary

We are seeking an experienced Highly Available Cloud Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the availability and reliability of our cloud services.

Compensation

The estimated salary for this role is $105,000 per year, plus share options.

Responsibilities

As a Highly Available Cloud Engineer, your main focus will be to ensure our cloud services remain highly available and performant. Key responsibilities include:

  • Monitoring & Incident Management:
  • Monitor and manage platform activity using tools like Datadog, Prometheus, Grafana, or AWS CloudWatch.
  • Respond quickly to alerts and incidents, independently resolving issues and ensuring service uptime during off-peak hours.
  • Conduct post-incident reviews and help improve system resiliency through automation and monitoring enhancements.
  • Cloud Infrastructure Management:
  • Manage and support AWS infrastructure, focusing on scalability, security, and reliability.
  • Handle deployments, managing CI/CD pipelines for both containerized (Docker/Kubernetes) and serverless (AWS Lambda) applications.
  • Ensure effective backup, recovery, and disaster recovery strategies to minimize downtime.
  • Collaboration & Communication:
  • Collaborate with cross-functional teams to implement platform improvements.
  • Work independently and make swift decisions when managing service incidents outside core business hours.
  • Assist in platform security, ensuring adherence to best practices for cloud security and compliance.
  • Continuous Improvement:
  • Automate manual processes to reduce human error and improve efficiency.
  • Continuously enhance monitoring systems, ensuring robust early detection and resolution capabilities.
  • Identify potential performance bottlenecks and contribute to overall platform optimization.

Requirements

This role is ideal for you if you possess:

  • Experience in Site Reliability Engineering, DevOps, or a similar field.
  • Strong experience with AWS services.
  • Expertise in using monitoring tools (e.g. Prometheus, Grafana, CloudWatch) for real-time platform performance insights.
  • Hands-on experience with CI/CD pipeline management for deploying containerized (Docker) and serverless applications.
  • Proficiency in Linux-based operating systems and shell scripting.
  • Familiarity with Infrastructure as Code tools (Terraform, CloudFormation).
  • Experience with incident management, troubleshooting, and platform recovery in high-pressure environments.
  • Strong communication skills with a proven ability to work both independently and collaboratively across time zones.

Benefits

Perlego offers a comprehensive benefits package, including:

  • A competitive salary of $105,000 per year, plus share options.
  • A generous L&D budget for online courses, subscriptions, or books not on Perlego.
  • Unlimited coaching opportunities through MoreHappi, an on-demand professional coaching platform.
  • Dedicated learning time to focus on new skills, projects, or interests outside of your day-to-day job.
  • A flexible work-life balance with 30 days off (including bank holidays) + 1 additional day annual leave for every year of service up to 35 days off (including bank holidays).
  • Flexi bank holidays to accommodate local country's bank holiday allowance for other religious or cultural days.
  • An office reset between Boxing Day and New Year to refresh and recharge.
  • Sabbatical opportunities after three years (1-month unpaid) and five years (1-month paid).
  • Private medical insurance and family-friendly policies, including competitive matched parental leave and phased return to work from extended leave.

About Us

We are an equal opportunity employer and value diversity of thought and background. We actively build a diverse team and encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

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