Food and Beverage Attendant

4 weeks ago


Calgary, Alberta, Canada Pappa Roti Full time

In a fast-paced environment at Pappa Roti, we are seeking a skilled Food and Beverage Server to provide excellent customer service and ensure a memorable dining experience for our patrons. Key responsibilities include addressing customer complaints, presenting bills, and describing menu items. This role requires strong communication skills, flexibility, and the ability to work under pressure.

Key Responsibilities:

  1. Address customer complaints or concerns in a professional manner.
  2. Present bills to customers and accept payment methods including cash, credit, or debit cards.
  3. Describe menu items, including daily specials, to provide customers with informed choices.
  4. Clear and clean tables, trays, and chairs to maintain a clean and comfortable dining area.
  5. Greet patrons, present menus, and make recommendations to enhance their dining experience.
  6. Serve food and beverages promptly and efficiently.
  7. Take orders and relay them to kitchen and bar staff to ensure timely preparation and delivery.
  8. Assist clients/guests with special needs to provide personalized service.
  9. Provide exceptional customer service to ensure customer satisfaction and loyalty.

Work Environment and Requirements:

This role requires working in a fast-paced environment with frequent customer interactions. The ability to stand for extended periods, work under pressure, and maintain a high level of physical stamina is essential.

Personal Qualities:

  • Excellent oral communication and interpersonal skills.
  • Flexibility and adaptability in a dynamic work environment.
  • Reliability and a strong work ethic.
  • Ability to work as part of a team to achieve common goals.

Financial Benefits:

  • Gratuities based on excellent service.
  • Permanent work term with opportunities for growth and development.
  • Work language: English.
  • Hours: 30 to 40 hours per week.

We are committed to providing a positive and inclusive work environment that values diversity and promotes excellence in customer service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity at Pappa Roti.



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