Senior Technical Writer

1 day ago


Toronto, Ontario, Canada Huntel Global Full time

{"h1": "Senior Technical Writer", "p": "At Huntel Global, we are seeking a highly skilled Senior Technical Writer to join our team. As a Senior Technical Writer, you will be responsible for creating high-quality technical project and user documentation, including systems and operational procedures. You will work closely with cross-functional teams to develop online documentation and ensure that it meets the highest standards of quality and accessibility.

Responsibilities:

* Create professional technical project and user documentation, including systems and operational procedures
* Develop online documentation, including procedures at the specified experience level
* Use technical writing methods, tools, and techniques and knowledge of industry standards and best practices
* Knowledge and experience in developing online documentation
* Knowledge and experience with at least one platform
* Knowledge and experience with communications protocols
* Knowledge and experience with tools for the creation, distribution, and maintenance of project and user documentation
* Excellent verbal and written communication skills; presentation skills; and interpersonal skills
* Ability to communicate with cross-functional teams (development, business, testers) and a wide range of audiences
* Ability to create a quick start guide covering the main steps a user will follow
* Ability to create a detailed configuration/administrative guide to users covering all details required
* Experience and ability to create a glossary or list of terms and definitions
* Experience with office automation suites, presentation tools, and at least one authoring package
* Proficiency in English
* Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
* Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite

Requirements:

* Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high-level and detailed estimates
* Experience with the Zachman framework, Public Sector Architecture Governance Points, and deliverables
* Ability to write high-quality business cases, working with corporate governance bodies and navigating approvals
* Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
* Experience with reporting tools such as Microsoft Power BI
* Experience with Accessibility for Ontarians with Disability Act

If you are a skilled technical writer with a passion for creating high-quality documentation, we encourage you to apply for this exciting opportunity.

At Huntel Global, we are committed to providing a positive and inclusive work environment that values diversity and promotes accessibility. We look forward to hearing from you"}



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