Customer Service Experience Specialist

3 days ago


Kelowna, British Columbia, Canada Savers Full time
About Us

We are a leading thrift operator in the United States, Canada, and Australia, committed to championing reuse and inspiring a sustainable future.

Job Summary

We are seeking a Customer Service Experience Specialist to create an exceptional experience for our customers, donors, and team members. The ideal candidate will be passionate about delivering outstanding customer service, working collaboratively with colleagues, and contributing to a positive work environment.

Key Responsibilities
  • Create an engaging and personalized experience for customers through excellent communication and problem-solving skills
  • Collaborate with colleagues to achieve store objectives and maintain a high level of customer satisfaction
  • Provide support to customers, donors, and team members in a respectful and professional manner
What We Offer

We invest in the growth and development of our team members, offering comprehensive training programs, competitive compensation, and a range of benefits, including:

  • A salary range of $16.75-$17.50 per hour
  • A comprehensive extended health care plan for full-time team members
  • Company-paid life and AD&D insurance
  • A group registered retirement savings plan (RRSP) with a generous company matching provision
  • Paid time off for leisure or other hobbies
  • A range of mental health services to assist in managing daily life


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