Member Service Representative
4 weeks ago
At DUCA Financial Services Credit Union Ltd., we're seeking a highly motivated and customer-focused Member Service Representative to join our dynamic team. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our members, providing personalized support, and helping them achieve their financial goals.
Key Responsibilities:- Provide outstanding service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Promote DUCA's full range of services, explaining the benefits and features of our solutions, and making quality referrals to advisors.
- Handle member requests for deposits, withdrawals, transfers, and other routine transactions, ensuring accuracy and efficiency.
- Identify and fulfill members' financial service needs, such as cashing and certifying cheques, processing bill payments, and ordering cheques.
- Participate in local market business development opportunities and community events, helping to grow our member base and promote our brand.
- High school diploma or equivalent; undergraduate degree or equivalent preferred.
- Experience working with and handling cash, as well as strong knowledge of computer systems.
- Two years' experience helping members or customers in a bank or credit union environment, preferred.
- Previous experience with sales is considered an asset.
- A competitive salary range starting at $39,451, with opportunities for growth and advancement.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A dynamic and supportive work environment, with opportunities for professional development and training.
DUCA Financial Services Credit Union Ltd. is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates and encourage those with disabilities to apply. Recruitment-related accommodations will be provided upon request.
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Member Service Representative
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Toronto, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full timeJob Title: Member Service RepresentativeDUCA Financial Services Credit Union Ltd. is seeking a highly motivated and customer-focused Member Service Representative to join our team at the Etobicoke Branch.Job SummaryThe Member Service Representative will provide exceptional service to our members, ensuring that their needs are met and exceeded. This role...
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Member Service Representative
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Toronto, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our dynamic Etobicoke branch. As a key member of our team, you will be responsible for delivering exceptional service to our Members, ensuring their needs are met, and providing a positive experience.Key ResponsibilitiesProvide outstanding service to...
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Toronto, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our dynamic Etobicoke branch. As a key member of our team, you will be responsible for delivering exceptional service to our Members, providing accurate and timely solutions to their financial needs, and promoting our full range of services.Key...
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