Food Service Operations Manager
2 weeks ago
Job Overview:
We are seeking a skilled Food Service Supervisor to lead our team at Capital Restaurant. The successful candidate will be responsible for overseeing daily operations, training staff, and ensuring exceptional customer service.
Estimated Salary Range: $50,000 - $65,000 per year, depending on experience
About the Role:
The Food Service Supervisor will be responsible for managing the day-to-day operations of the restaurant, including supervising staff, maintaining high standards of quality and cleanliness, and ensuring efficient service delivery.
Main Responsibilities:
- Staff Management: Train staff in job duties, sanitation, and safety procedures to maintain high levels of performance and adherence to company policies.
- Hiring and Performance Evaluation: Hire qualified food service staff and conduct regular performance evaluations to ensure excellent customer service and employee satisfaction.
- Quality Control: Ensure that all food and service meet quality control standards by implementing effective systems and procedures.
- Customer Relations: Address customers' complaints or concerns in a professional and timely manner to maintain a positive reputation for the restaurant.
- Scheduling and Planning: Establish work schedules and plan menus to meet customer demand and optimize business performance.
Requirements:
- Certifications: Hold valid Food Safety Certificate and Serving It Right Certificate.
- Prior Experience: Minimum 2 years of experience in food service management or supervision.
- Key Skills: Excellent communication and interpersonal skills, flexibility, initiative, dependability, client focus, and ability to work as part of a team.
Benefits:
- Competitive Salary: $50,000 - $65,000 per year, depending on experience.
- Health Care Plan: Comprehensive health care benefits for employees.
- Gratuities: Receive gratuities for providing exceptional customer service.
- Permanent Work Term: Enjoy a stable work environment with opportunities for growth and development.
- Hours: Work 40 hours per week, Monday to Friday, with occasional evenings and weekends.
Capital Restaurant is an Equal Opportunities Employer:
We welcome applications from diverse candidates who share our passion for delivering exceptional customer service and working collaboratively as part of a dynamic team. Apply today to join our team and take the first step towards a rewarding career in food service management
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