Senior Operations Manager
1 day ago
**About the Role:**
We are seeking a highly skilled Senior Operations Manager to join our team at Toromont Cat. As a key member of our organization, you will be responsible for leading our parts and service operations, ensuring they meet our high standards and drive business growth.
**Job Summary:**
- Leverage your exceptional leadership skills to motivate and guide a team of employees to achieve their full potential.
- Develop and implement strategies to improve operational efficiency, reduce costs, and increase customer satisfaction.
- Collaborate closely with sales teams to identify new business opportunities and drive revenue growth.
- Work closely with the planning team to develop and manage budgets, forecasts, and performance metrics.
**Responsibilities:**
Key Responsibilities:- Leadership and Team Management:
- Lead by example, promoting a culture of safety, environmental responsibility, and health and wellness.
- Motivate and empower direct reports to take ownership of their work and strive for excellence.
- Operational Excellence:
- Develop and implement process improvements to enhance operational efficiency, reduce waste, and increase productivity.
- Analyze financial data, identifying areas for cost reduction and implementing initiatives to achieve budget targets.
- Customer Focus:
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Foster strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
**Requirements:**
- Minimum post-secondary education in a relevant field (e.g., business administration, operations management).
- 3-5 years of experience in a supervisory or managerial role, preferably in the mining and construction industry.
- Strong technical aptitude, with knowledge of industry trends and best practices.
**What We Offer:**
- A competitive total rewards package, including wages, benefits, and premiums.
- The opportunity to work with a reputable company, known for its commitment to safety, sustainability, and community involvement.
- A dynamic work environment, with opportunities for professional growth and development.
**Estimated Salary:** $85,000 - $115,000 per year, based on location and experience.
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