Restaurant Operations Manager

3 weeks ago


Kitchener, Ontario, Canada Wendy's Full time
About the Role

We are seeking an experienced Restaurant Operations Manager to join our team at Wendy's.

Job Description

The successful candidate will be responsible for overseeing the daily operations of a busy restaurant, ensuring that all aspects of the business run smoothly and efficiently. This includes supervising staff, managing inventory, controlling costs, and maintaining high levels of customer satisfaction.

Key Responsibilities:
  • Supervise and train staff members to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Manage inventory levels, ordering supplies as needed to maintain optimal stock levels.
  • Control labor costs by scheduling staff accordingly and monitoring productivity.
  • Maintain a clean and safe working environment, adhering to health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction, including resolving complaints and addressing concerns.
Requirements

To be successful in this role, you will need:

  • A minimum of 7 months' experience in a fast-paced food service environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions quickly.
  • Ability to work under pressure in a fast-paced environment, meeting deadlines and exceeding expectations.
Benefits

This is a permanent full-time position, offering a competitive salary and benefits package, including:

  • An estimated annual salary of $43,000 - $53,000, based on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing for rest and relaxation.
  • Opportunities for professional growth and development, with ongoing training and support.
About Wendy's

Wendy's is a leading quick-service restaurant chain, committed to serving high-quality food and providing excellent customer service. We pride ourselves on our commitment to quality, freshness, and value, and we're looking for like-minded individuals to join our team.



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