Office Support Assistant
2 weeks ago
We are a reputable educational and immigration services provider seeking a highly skilled Office Support Assistant to join our team. The ideal candidate will possess excellent communication skills, be proficient in MS Office, and have previous experience in customer service.
Job Overview
This is a full-time position that requires the individual to work 30-40 hours per week. The successful candidate will be responsible for providing exceptional customer service, operating switchboards, processing information, and performing administrative tasks.
Key Responsibilities:
- Provide top-notch customer service to clients and the public
- Greet people and direct them to relevant contacts or service areas
- Obtain and process necessary information required to deliver excellent customer service
- Operate the company's switchboard or telephone system efficiently
- Record and relay important information accurately
- Schedule and confirm appointments with clients
- Maintain accurate work records and logs
- Process payments and receive invoices
- Answer phone calls and relay messages promptly
Required Skills and Qualifications
The ideal candidate should possess:
- A high school graduation certificate as the highest level of study completed
- Excellent communication and interpersonal skills
- Experience working in customer-facing roles
- Proficiency in MS Office applications (Word, Excel, PowerPoint)
- Able to multitask and work independently
Benefits
We offer a competitive salary and benefits package to attract and retain top talent.
Estimated Salary: $35,000 - $45,000 per annum
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