Hotel Operations Manager

1 week ago


Medicine Hat, Alberta, Canada Best Western Premier Full time
About the Role

We are seeking a seasoned Night Clerk Supervisor to join our team at Best Western Premier. As a key member of our front office operations, you will oversee the smooth running of our hotel, ensuring exceptional guest experiences and efficient service delivery.

Key Responsibilities
  • Coordinate daily activities with other departments to maintain seamless hotel operations.
  • Establish work schedules and procedures to optimize productivity and quality.
  • Supervise staff in their duties, safety protocols, and company policies, promoting a culture of excellence.
  • Prepare and submit regular reports on performance, highlighting areas for improvement.
  • Provide excellent support to guests with special needs, ensuring their comfort and satisfaction.
Requirements
  • Secondary school graduation certificate is required; however, education beyond this level is considered an asset.
  • At least one year of experience in a similar role or within a related industry.
  • Possess strong leadership skills, with the ability to motivate and guide a team of more than 20 individuals.
Working Conditions

This is a permanent position, requiring flexibility and adaptability in a fast-paced environment. You must be able to work under pressure while maintaining attention to detail and delivering high-quality results.

What We Offer
  • A competitive salary range: $45,000 - $60,000 per annum, depending on experience.
  • A stable and supportive work environment with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • The chance to work with a dynamic team in a leading hospitality brand.
How to Apply

If you are a motivated and experienced Night Clerk Supervisor looking for a new challenge, please submit your application with a cover letter and resume. We look forward to hearing from you.



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