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Customer Service Representative

1 month ago

Montreal, Quebec, Canada Services d'Immigration YourConnexion Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Representative to join our team at Services d'Immigration YourConnexion. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities

- Develop and implement communication strategies and programs to enhance customer engagement and satisfaction
- Perform general office duties, including data entry, filing, and record-keeping
- Explain procedures, risks, and benefits to clients in a clear and concise manner
- Copywrite and create engaging content for marketing and promotional purposes
- Consult with clients after sale to provide ongoing support and ensure their needs are met

Requirements

- High school diploma or equivalent required
- 1-7 months of experience in customer service or a related field
- Excellent written and verbal communication skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills

What We Offer

- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.