Restaurant Operations Leader

1 week ago


St Catharines, Ontario, Canada Tim Hortons Full time

Company Overview

At Tim Hortons, we're more than just a coffee and bake shop. We're part of the Canadian fabric, serving up Canada's favourite coffee to millions of guests every day.

With nearly 4,000 restaurants across the country, we're one of Canada's largest restaurant chains operating in the quick service industry. Our story began in 1964 when the first Tim Hortons restaurant opened its doors in Hamilton, Ontario, and since then, we've captured the hearts and taste buds of Canadians.

Job Description

We're looking for a Restaurant Operations Leader to join our team As an enthusiastic role model, you'll motivate your team members to deliver exceptional service for every guest, every time. You'll build positive relationships with a diverse team and take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.

In this position, you will:

  • Manage the shift by ensuring your team has all the tools they need to succeed
  • Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
  • Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
  • Promote a respectful team environment and manage team members with open communication and understanding
  • Manage inventory and ordering

Salary and Benefits

We offer a competitive salary of around $65,000 per year, plus benefits and opportunities for growth. Whether you're just starting your career or looking for a new challenge, we have a scholarship program to support your education and development.

Required Skills and Qualifications

To be successful in this role, you'll need:

  • Excellent leadership and communication skills
  • A passion for delivering exceptional customer service
  • The ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • A commitment to maintaining high standards of quality and cleanliness

Why Work for Us?

At Tim Hortons, we're proud of our fast-paced work environment, where no two days are ever the same. You'll have the opportunity to grow your skills and develop your career, working alongside a diverse and talented team. Join us and become a part of Canada's favourite coffee culture



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