Resort Operations Manager
1 week ago
We are a leading resort management company seeking an experienced Resort Operations Manager to oversee the daily operations of our property. The ideal candidate will have a strong background in hospitality and be able to develop and implement policies and procedures that align with our company values.
Job SummaryThe Resort Operations Manager will be responsible for supervising staff, conducting performance reviews, negotiating with suppliers, and ensuring the overall smooth operation of the resort. This is a permanent position working 40 hours per week, with a competitive salary of $**55,000 - $65,000 per year** based on location and experience.
Key Responsibilities:- Develop and implement policies and procedures for daily operations
- Supervise staff and conduct performance reviews
- Negotiate with suppliers for materials and services
- Conduct training sessions to enhance staff skills
- Negotiate with clients for facility use
- Perform front desk duties and assist guests
- Prepare budgets and monitor revenues and expenses
- Develop marketing plans and execute marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customer complaints and concerns
- Assist guests with special needs
- Client focus and excellent communication skills
- Team player with efficient interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Secondary (high) school graduation certificate required
- 2-3 years of experience in a related field
- Permanent Work Term: Yes
- Work Language: English
- Hours: 40 hours per week
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Resort Operations Manager
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