Retail Store Operations Manager

3 weeks ago


Innisfil, Canada SRI SAI ENTERPRISES INC. Full time

SRI SAI ENTERPRISES INC. is currently seeking a highly skilled and motivated Retail Store Supervisor to join our team.

About the Role

The successful candidate will be responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales growth.

Responsibilities
  • Manage and motivate a team of sales workers to achieve sales targets and provide exceptional customer service.
  • Recruit, train, and develop staff to meet business needs.
  • Authorise returns and exchanges of merchandise in accordance with company policies.
  • Establish work schedules and ensure efficient use of resources.
  • Contribute to the preparation of sales reports and analyse data to inform business decisions.
  • Resolve customer complaints and issues promptly and fairly.
  • Maintain accurate inventory levels and ensure stock is properly organised.
  • Supervise and coordinate activities of sales workers to meet business objectives.
Requirements

To be successful in this role, you will need:

  • A Secondary (High) School Graduation Certificate.
  • Previous retail experience, although not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle heavy loads.
  • Attention to detail and organisational skills.
  • Flexibility to adapt to changing circumstances.
Benefits

We offer a competitive salary and benefits package, including:

  • A Health Care Plan.
  • A permanent position with a guaranteed minimum of 30-40 hours per week.
  • Opportunities for professional growth and development.

Salary: $60,000 - $80,000 per annum.



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