Audio Visual Systems Specialist
4 days ago
HireSparks AV Recruiting is seeking a dedicated Audio Visual Systems Specialist to join our Customer Services team in Ottawa, Canada.
About the RoleThe ideal candidate will ensure high-quality AV systems and video conferencing solutions for our clients. Key responsibilities include managing AV hardware and software maintenance, diagnosing technical issues, and conducting pre-deployment testing of new software builds.
Key Responsibilities:- Manage all aspects of AV and video conferencing hardware, software maintenance, and support requirements
- Maintain and repair equipment to keep customer meeting rooms operational
- Analyze equipment usage and reproduce client-reported issues
- Perform testing of manufacturer interoperability and/or hardware and software
- Diagnose video communications incidents quickly and efficiently
The successful candidate will be confident in MS Office, Windows operating systems, and basic network terminology. Additionally, they should possess self-motivation, strong problem-solving skills, and excellent communication abilities.
Requirements:- Bachelor's degree level minimum
- Fluent in spoken and written English
- Native English language skills
- Good understanding of Windows operating systems and basic network terminology
- Technically fluent with various hardware and software technologies
Estimated salary: $60,000 - $80,000 per annum based on location and industry standards.
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