Strategic Communications Specialist

1 week ago


Dorval, Quebec, Canada Cision Global Full time

About the Role:

We are seeking a highly skilled Implementation Consultant to join our team at Cision Global. This is an exciting opportunity for a talented professional to work with our clients and help them achieve their goals in public relations and marketing technology.

Key Responsibilities:

  1. Develop and execute project plans to ensure timely completion and deliverables
  2. Conduct thorough research on customer needs, brands, competitors, and industries to provide recommendations
  3. Create comprehensive news searches using Boolean logic to meet client requirements
  4. Organize and lead training sessions and strategic guidance calls via phone and web conferencing
  5. Maintain accurate project progress and status documentation within Salesforce

Requirements:

  1. A minimum of 1-3 years of experience managing customer portfolios at a SaaS company
  2. Excellent communication and project management skills, with a focus on customer-facing interactions
  3. A strong understanding of customer success management and retention strategies in B2B SaaS
  4. Prior knowledge or experience with Boolean search logic is essential
  5. Bilingualism in French and English is a must

Preferred Qualifications:

  1. Background or experience in PR, marketing, or social media management technology

About Cision Global:

Cision Global is a global leader in public relations and marketing technology. We prioritize candidate privacy and champion equal-opportunity employment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Estimated Salary Range: $55,000 - $70,000 per year



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