Customer Service Representative
1 week ago
Cineplex, a leading Canadian entertainment company, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at one of our exciting entertainment venues. As a key member of our staff, you will provide exceptional service to our guests, ensuring they have an enjoyable experience in our restaurants, bars, and gaming areas.
About the Role:
* Provide outstanding customer service to guests, addressing their needs and concerns in a professional and courteous manner
* Work collaboratively with other staff members to ensure seamless service delivery and a positive guest experience
* Maintain a thorough knowledge of menu items, promotions, and events to effectively engage with guests and promote sales
* Participate in ongoing training and development programs to enhance skills and knowledge
Requirements:
* High school diploma or equivalent required; certificate or diploma in hospitality or a related field preferred
* 1 year of experience in a customer-facing role, preferably in the food and beverage industry
* Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment
* Ability to lift up to 20lbs and stand for long periods
* Availability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer:
* Competitive salary: $42,000 per year
* Ongoing training and development opportunities
* Comprehensive benefits package, including health, dental, and vision insurance
* Meal discounts and access to exclusive employee events
* Opportunities for advancement and career growth within a dynamic and growing company
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