Debt Solutions Specialist
2 weeks ago
BDO Canada is a firm that prioritizes positive relationships with its employees and clients. Our professionals provide exceptional service, helping clients with advice and insight they can trust. This fosters an award-winning environment that encourages personal and professional growth.
Job OpportunityWe are seeking an Insolvency Advisor to join our Personal Debt Solution team in Scarborough. The successful candidate will be responsible for maintaining an in-office presence, completing the following duties:
- Perform initial consultations to assess the debtor's situation and recommend appropriate options.
- Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.
- Review interview forms, and prepare files/documents for client signing.
- Engage in community outreach, business development, presentations, and social media activities to promote personal debt solutions offerings.
To excel in this role, you must demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration. You should understand your client's needs, challenges, and opportunities, and be described as positive, professional, and empathetic. Effective service delivery, inclusivity, digital adoption, and ongoing learning are also essential.
Experience and EducationThe ideal candidate has 2+ years of experience in customer service, financial services insolvency, banking, credit counseling, or other relevant areas with strong interpersonal skills. They must be able to communicate effectively, demonstrate attention to detail, take ownership of their work, and be proficient in Microsoft Outlook, Word, and Excel.
Benefits and RewardsBDO offers a competitive total cash compensation package that recognizes and rewards performance. We provide flexible benefits from day one, a market-leading personal time off policy, and reimbursement for wellness initiatives. Our Diversity, Equity, and Inclusion Leader promotes a workplace culture of respect, inclusion, and diversity.
Flexible Work ArrangementsAll BDO personnel are expected to spend some time working in the office, at the client site, and virtually. Our blended approach supports flexible work arrangements to meet everyone's needs. Code of Conduct sets clear standards for conducting business and maintaining trust with clients and the public.
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