Retail Operations Manager

2 weeks ago


Richmond, British Columbia, Canada Daan Go Cake Lab Full time

About Daan Go Cake Lab

We are a dynamic retail company seeking a highly skilled and experienced Store Manager to lead our team and drive sales growth. Our ideal candidate will have a strong background in retail sales and management, with a proven track record of delivering exceptional customer service and meeting sales targets.

Key Responsibilities

  1. Store Operations
  • Manage day-to-day store operations, including sales, inventory, and customer service.
  • Supervise and train staff to deliver exceptional service and meet sales goals.
Sales and Marketing
  • Implement sales strategies to drive revenue and meet targets.
  • Monitor inventory levels and place orders as needed.
Human Resources
  • Recruit, hire, and schedule employees to ensure adequate staffing.
  • Maintain store cleanliness and visual merchandising standards.
Customer Service
  • Handle customer inquiries and resolve any issues or complaints.

Requirements

  1. Industry Knowledge
  • Has some sort of knowledge about the baking/food industry.
Experience
  • Proven experience in retail sales and management.
Skills
  • Strong communication and negotiation skills.
  • Ability to lead, motivate, and develop a team.
  • Proficiency in administrative tasks such as reporting and inventory management.
Language
  • Bilingual proficiency is a plus.
Education
  • Knowledge of sales management techniques.

About the Role

This is a full-time, permanent position with a competitive salary range of $20.00-$23.00 per hour. The expected hours of work are 35-40 per week, with opportunities for overtime. The role includes a range of benefits, including extended health care, on-site parking, and store discount.

What We Offer

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.

How to Apply

If you are a results-driven individual with a passion for retail and the ability to drive sales while providing excellent customer service, we encourage you to apply for this exciting opportunity.



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