Strategic Small Business Banking Team Lead

4 weeks ago

Abbotsford, British Columbia, Canada Scotiabank Full time

About the Role:

The Associate Team Lead, Small Business, is responsible for supporting the Team Lead, Small Business (SB) with the Small Business market strategy by leading, overseeing, and providing strategic direction to the Canadian Small Business Banking sales force within their defined territory.

This role ensures business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures.

Key Responsibilities:

  • Lead a team of Small Business Advisors (SBAs) to deliver business performance and drive sales pipeline for a defined territory.
  • Manage day-to-day sales operations and activities of Advisors.
  • Support the Team Lead to provide adequate credit support with moderately complex deals and assist in high-value client interaction.
  • Coach, develop, and upskill Advisors.
  • Deliver formal performance reviews and support career growth.
  • Ensure sales practices are compliant with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles.

Requirements:

  • Moody's Certificate in Small Business Banking.
  • Advanced knowledge of sales and service management activities and techniques, including execution of SB management disciplines.
  • Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills.
  • Excellent interpersonal and communication skills, with the ability to partner at more senior levels and effectively collaborate with internal stakeholders.
  • Thorough knowledge of people and performance management techniques, with experience in coaching and developing talent.
  • Expert knowledge of applicable systems (i.e., Sales Builder, Salesforce, SBP360, IntraLink, Scotia Business Hub).
  • Thorough knowledge of SB credit risk/adjudication policies and processes.
  • Thorough knowledge of policies and procedures associated with the setup and administration of financial products, services, and employee profiles.
  • Working knowledge of products and services provided by the Bank's specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, and Commercial Banking.
  • Ability to lead and drive a client-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

What's in it for you?

  • A rewarding career path with diverse opportunities for professional development.
  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals.
  • An inclusive workplace that values diversity of thought, background, and experience.
  • A competitive compensation and benefits package.
  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank can continue to operate to deliver key business services.

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