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Retail Store Team Lead
1 month ago
New Heights Convenience is seeking a highly skilled Retail Store Supervisor to lead our sales floor team.
Key Responsibilities:
- Assign duties to sales team members to ensure a high level of customer service.
- Hire and train new staff members, or arrange for their training, to maintain a skilled and productive team.
- Authorize returns and handle customer complaints in a professional and courteous manner.
- Prepare sales reports and analyze data to optimize sales and merchandising strategies.
- Resolve issues that may arise, such as customer complaints, supply shortages, and employee conflicts.
- Organize and maintain inventory to ensure efficient restocking and minimize waste.
- Supervise and coordinate the activities of sales team members to maximize productivity and sales.
- Plan and prepare work schedules to ensure adequate staffing and minimize overtime.
- Order supplies and manage inventory to maintain a well-stocked sales floor.
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week