Sales Team Lead

4 weeks ago


Spruce Grove, Alberta, Canada Dr phone Fix - Spruce Grove Full time

At Dr phone Fix - Spruce Grove, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Assign sales workers to duties and ensure that they have the necessary skills and knowledge to perform their tasks effectively.
  • Authorize return of merchandise and resolve any issues that may arise with customer returns.
  • Establish work schedules and ensure that our sales team is working efficiently and effectively.
  • Sell merchandise and meet or exceed sales targets.
  • Prepare reports on sales volumes, merchandising and personnel matters and provide recommendations for improvement.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages and ensure that our customers receive exceptional service.
  • Organize and maintain inventory and ensure that our stock levels are adequate to meet customer demand.
  • Supervise and co-ordinate activities of workers and provide guidance and support as needed.
Work Conditions and Physical Capabilities
  • Fast-paced environment with tight deadlines and a high level of customer interaction.
  • Work under pressure and maintain a high level of professionalism at all times.
  • Combination of sitting, standing, walking and other physical activities.
  • Ability to distinguish between colours and other visual requirements.
  • Standing for extended periods and other physical demands.
Personal Suitability
  • Accurate and detail-oriented with a high level of organizational skills.
  • Client focus with a strong commitment to customer service.
  • Efficient interpersonal skills with the ability to work effectively with others.
  • Excellent oral communication skills with the ability to communicate effectively with customers and colleagues.
  • Flexibility with a strong ability to adapt to changing circumstances.
  • Organized with a high level of time management skills.
  • Reliability with a strong commitment to meeting deadlines and delivering results.
  • Team player with a strong ability to work collaboratively with others.
  • Work Term: Permanent with a strong commitment to long-term employment.
  • Work Language: English with a strong ability to communicate effectively in English.
  • Hours: 30 to 40 hours per week with a strong ability to work flexible hours as needed.

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