Fulfillment Services Specialist

1 week ago


Toronto, Ontario, Canada Royal Bank of Canada Full time
Overview

The Royal Bank of Canada seeks a highly skilled Fulfillment Services Specialist to support the Private Banking business in delivering operational expertise and efficient client-focused solutions.

Salary

The estimated annual salary for this role is $85,000 - $110,000 based on industry standards and location.

Job Description

This challenging role involves providing exceptional execution and delivery of client transactions, resolving complex issues, and improving operational processes. As a key member of the team, you will work closely with partners to ensure seamless fulfillment of client requests.

Key Responsibilities
  1. Provide superior execution and delivery of client transactions and maintenance in an efficient manner
  2. Act as the problem resolution champion leveraging appropriate partners to resolve client concerns
  3. Demonstrate knowledge and understanding of operational processes, including account opening and maintenance
  4. Identify and recommend solutions to improve efficiency
Requirements

To succeed in this role, you will require:

  1. Superior client servicing skills and professional attitude at all times
  2. Solid experience in branch operations including all Service Platform transactions, wire payments, foreign exchange contracts, CART, Sales Platform account openings, etc.
  3. Strong working knowledge of Microsoft Office Suite
  4. Meticulous attention to detail and strong organizational skills
Benefits

We offer a comprehensive compensation package, which includes:

  1. A competitive salary range
  2. An opportunity to grow professionally in a dynamic environment
  3. A strong and diverse team that values collaboration and innovation
  4. A commitment to diversity and inclusion, with a focus on creating an equitable workplace

We are committed to building an inclusive and accessible workplace, where everyone can bring their unique perspectives and talents.



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