Self Storage Operations Manager

4 weeks ago


Calgary, Alberta, Canada Storage Mart Full time

Job Summary:


We are seeking a highly skilled Store Manager to join our team at StorageMart. As a key member of our operations team, you will play a vital role in driving business growth and providing exceptional customer service.



About Us

StorageMart is the largest independent provider of self-storage services in Canada, the United States, and the UK. Our core values - Easy, Clean, Service - reflect our commitment to delivering a seamless customer experience, maintaining clean facilities, and exceeding customer expectations.



Your Role:

As a Store Manager, your primary responsibilities will include:



  • Supporting store operations by collaborating with regional managers to enhance business growth and maximize sales


  • Providing on-site guidance to other staff members, including training, tasking, and setting examples


  • Engaging with customers through phone, face-to-face, and email interactions to ensure they feel valued and supported


  • Maintaining our facility's cleanliness, safety, and security for customers and their belongings


  • Managing customer accounts, assisting with account setup, and overseeing general administrative tasks, including debt management


  • Occasionally supporting other stores while maintaining our consistent standards across all sites




Requirements:

To be successful in this role, you will need:



  • At least 3 years of retail sales and administrative experience


  • Exceptional organizational and time management skills


  • A hands-on attitude and willingness to work outdoors




Benefits:

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, as well as benefits such as retirement contributions and mileage reimbursement.



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