Self Storage Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Store Manager to join our team at StorageMart. As a key member of our operations team, you will play a vital role in driving business growth and providing exceptional customer service.
About Us
StorageMart is the largest independent provider of self-storage services in Canada, the United States, and the UK. Our core values - Easy, Clean, Service - reflect our commitment to delivering a seamless customer experience, maintaining clean facilities, and exceeding customer expectations.
Your Role:
As a Store Manager, your primary responsibilities will include:
Supporting store operations by collaborating with regional managers to enhance business growth and maximize sales
Providing on-site guidance to other staff members, including training, tasking, and setting examples
Engaging with customers through phone, face-to-face, and email interactions to ensure they feel valued and supported
Maintaining our facility's cleanliness, safety, and security for customers and their belongings
Managing customer accounts, assisting with account setup, and overseeing general administrative tasks, including debt management
Occasionally supporting other stores while maintaining our consistent standards across all sites
Requirements:
To be successful in this role, you will need:
At least 3 years of retail sales and administrative experience
Exceptional organizational and time management skills
A hands-on attitude and willingness to work outdoors
Benefits:
We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, as well as benefits such as retirement contributions and mileage reimbursement.
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