Retail Store Operations Manager

4 weeks ago


Jasper, Canada SHELL Full time
Job Summary

As a Retail Store Operations Manager at SHELL, you will oversee the daily operations of a retail store, ensuring seamless execution of business objectives. This role involves supervising a team of staff, assigning sales workers to duties, and hiring and training new staff. Additionally, you will be responsible for ordering merchandise, authorizing returns, establishing work schedules, and preparing reports on sales volumes and personnel matters.

Key Responsibilities
  • Supervise and co-ordinate activities of workers to achieve business objectives
  • Assign sales workers to duties and oversee customer-facing responsibilities
  • Hire and train new staff to meet business needs
  • Order merchandise and manage inventory levels
  • Authorize returns and manage customer complaints
  • Establish work schedules and manage staff rotas
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Manage cash handling and maintain accurate financial records
  • Conduct regular performance reviews to ensure staff are meeting expectations
Work Environment

As a Retail Store Operations Manager, you will work in a fast-paced environment with a focus on customer satisfaction. You will be required to work under pressure, maintain attention to detail, and multitask to achieve business objectives.

Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a retail environment
  • Proven ability to work under pressure and maintain attention to detail
  • Excellent oral communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Reliability and ability to work independently
Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. We also provide opportunities for career advancement and professional development.

Additional Information

This is a full-time position that requires on-site work. You must be able to work a variety of shifts, including mornings, afternoons, and weekends. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.



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