Newcomer Mental Health Support Specialist
1 week ago
About the Role:
This role plays a vital part in CultureLink's mission to provide high-quality mental health and wellness services for newcomers to Canada. The Newcomer Mental Health Support Specialist will deliver one-on-one direct services, information, and referrals to clients with mental health needs. In addition, they will conduct group activities that offer coping strategies, mutual support, skill building, and self-help opportunities.
Key Responsibilities:
- Assist with all mental health-related activities within the organization
- Review client background information, interview clients to obtain case history, prepare intake reports and needs assessments, and case notes
- Meet with clients to assess their progress, provide support, and referrals
- Assist clients to develop an action plan while providing necessary support and assistance
- Collaborate with the team to plan, organize, and facilitate in-person and online group activities on newcomer mental health-related topics
- Refer clients to mental health and social services available in the community and assist clients in utilizing community resources
- Evaluate the effectiveness of referrals and provide follow-up services
- Conduct outreach to increase awareness of services and recruit newcomer clients
- Maintain program statistics and case notes for purposes of reporting, evaluation, and research while preserving confidentiality
Requirements:
- Bachelor's degree in the field relevant to the job function (e.g., social work, counseling, or a combination of equivalent experience and education)
- 3-5 years of experience working with newcomers supporting mental health in a community setting
- Experience facilitating workshops and group programming, including assisting with the design
- Satisfactory Vulnerable Sector Screening within the past six months
- Fluency in languages other than English is an asset
- Proficiency in MS Office, including Excel, Outlook, and PowerPoint, as well as databases (experience using OCMS is an asset)
- Membership in the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario is an asset
- Must be authorized to work in Canada
Compensation: $29.41 per hour
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