Sales Associate Part Time

1 week ago


Waterloo, Ontario, Canada The Home Depot Canada Full time

About This Role

We are looking for a Customer Service Representative to join our team at The Home Depot Canada. As a Sales Associate, you will play a key role in providing fast, friendly service to our customers by actively seeking out customers to assess their needs and provide assistance.

Key Responsibilities

Ensures Customer Satisfaction

  1. Follow Home Depot's GET Model of customer service
  2. Actively seek customers throughout the store and escort customers to appropriate merchandise
  3. Ask open-ended questions about the customer's projects
  4. Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.

Drives Sales

  1. Discuss available options and suggest related items/services outside of department
  2. Educate customers about the whole project
  3. Use empowerment program when necessary to satisfy customers
  4. Execute daily stock maintenance

Builds Skills and Knowledge

  1. Maintain knowledge of all products in department and adjacent departments
  2. Proactively seek knowledge on all products and services

Maintains Safety and Security

  1. Follows all safety policies and procedures

Requirements

Education: High School Diploma or equivalent

Experience: 1-2 years Retail or Trade experience an asset

Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items


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