Customer Service Coordinator
1 week ago
We are seeking an experienced Administrative Assistant to join our team at Mount Alverno Resort and Retreat.
Job DescriptionThe ideal candidate will have a strong background in administrative tasks, excellent communication skills, and the ability to work effectively in a fast-paced environment. As an Administrative Assistant, you will be responsible for providing exceptional customer service, coordinating events, and maintaining accurate records.
Key Responsibilities- Schedule Management: Arrange meetings, seminars, and conferences, ensuring timely reminders and follow-ups.
- Communication: Answer phone calls, respond to emails, and relay messages to colleagues and external parties.
- Record Keeping: Prepare minutes of meetings, maintain accurate records, and update databases as needed.
- Supply Chain Management: Order office supplies, manage inventory, and ensure seamless day-to-day operations.
- Travel Arrangements: Coordinate travel itineraries, book flights and hotels, and make necessary reservations.
- Customer Service: Greet guests, direct them to relevant contacts or services, and provide exceptional customer experience.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Skills: MS Excel, MS PowerPoint, MS Windows, MS Word, MS Access, MS Office
- Competitive Salary: $45,000 - $55,000 per annum
- Opportunities for Growth: Professional development, career advancement, and opportunities for growth within the company
- Benefits Package: Comprehensive health insurance, retirement plan, and paid time off
Working Conditions: Fast-paced environment, work under pressure, tight deadlines, attention to detail, and repetitive tasks.
Personal Suitability: Ability to multitask, excellent oral and written communication, flexibility, organization, teamwork, accuracy, client focus, and reliability.
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