Supervisor, Access to Information Unit
3 hours ago
About the Role:
We are seeking an experienced Supervisor, Access to Information to lead our Access to Information unit. As a key member of our team, you will be responsible for ensuring the timely and accurate provision of information to our customers, while balancing privacy and the right to know.
Key Responsibilities:
- Develop and implement strategies to improve process and service delivery
- Collaborate with the Appeals Commission and external stakeholders to resolve issues and improve services
- Communicate directly with workers, employers, and their representatives to maintain and build positive relationships
- Manage the team's budget and resources to ensure financial responsibility
- Proactively promote a safe and healthy workplace
- Work cooperatively with other units to facilitate a safe and early return to work
Requirements:
- Bachelor's degree or diploma in Business Management or similar discipline
- Supervisory experience with leadership, recruitment, performance development, coaching, and mentoring
- Superior communication, decision-making, planning, and customer service skills
- Computer literacy and experience with WCB technology
- Working knowledge of Workers' Compensation Act and WCB policies and procedures
- Knowledge and experience applying FOIP Act
What We Offer:
Competitive salary, opportunities for professional growth and development, and a dynamic work environment.
How to Apply:
Please submit your application by August 26, 2024. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
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