Strategic Account Delivery Lead

3 days ago


Toronto, Ontario, Canada SAP Full time
About SAP

SAP is a global leader in enterprise software and related services. Our company culture emphasizes collaboration, innovation, and customer satisfaction. With a strong focus on end-to-end business application software, we empower organizations to run better by using business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in database, analytics, intelligent technologies, and experience management. As a cloud company with over 200 million users worldwide, we are committed to unleashing all talent and creating a better and more equitable world.

Job DescriptionRole Overview

The Strategic Account Delivery Lead plays a crucial role in ensuring the successful delivery of SAP solutions to our valued clients. This position requires strong leadership, exceptional communication skills, and a deep understanding of our customers' needs.

Responsibilities
  • Customer Relationship Management: Develop and maintain strong relationships with key clients to ensure their satisfaction with SAP's services.
  • Project Oversight: Provide effective project oversight, ensuring timely and within-budget delivery of projects and programs.
  • Team Leadership: Lead cross-functional teams to deliver high-quality results, aligning with SAP's values and standards.
Requirements

To be successful in this role, you will need:

  • 7+ years of SAP Program management experience
  • 10+ years of SAP services sales and delivery experience, including services management
  • Proven expertise in managing impactful customer relationships, customer escalations, co-innovation engagement, and projects
  • PMP certification and/or other industry and project management certifications
  • Expert-level knowledge of SAP methodologies such as Activate and SaaS delivery
  • A track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration
What We Offer

We offer a competitive salary range of $142,800 - $314,000 CAD per annum, plus variable incentives based on individual performance and company achievements. Additionally, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous retirement plan with employer matching
  • Ongoing professional development opportunities to enhance your skills and career growth
  • A dynamic and inclusive work environment that fosters collaboration, creativity, and innovation
Join Us at SAP

At SAP, we are passionate about empowering organizations to run better. If you share our commitment to excellence, customer satisfaction, and innovation, we encourage you to apply for this exciting opportunity. Together, let's shape the future of business and create a better world for all.



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