Emergency Medical Response Specialist
7 days ago
Provincial Health Services Authority offers a challenging and rewarding opportunity for Emergency Medical Call Takers (EMCTs) to join their team in Kamloops, BC. The successful candidate will be responsible for providing critical support to the public during emergency medical situations, utilizing exceptional customer service skills and remaining calm in high-pressure environments.
About UsThe Provincial Health Services Authority plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province. We are committed to reconciliation and working in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation.
Job DescriptionAs an EMCT, you will be the first point of contact in 911 calls directed to ambulance services. Your primary responsibility will be to provide support to the public via telephone in cases of emergency medical situations. Every day will be different, but during any given shift, you can expect to:
- Use exceptional customer service skills while remaining calm and focused in stressful, high-pressure situations, adapting quickly in a dynamic environment.
- Take a leadership role while actively building relationships with team members and callers.
- Actively seek win-win solutions, at all times, maintaining professionalism in cases of healthy conflict and in supporting/managing differences of opinion.
- Valid certificates in Standard First Aid and CPR Level C (must be obtained before the start of EMCT Training).
- 2+ years' experience in customer service.
- Experience in a call centre is an asset.
- Fluent spoken and written English.
- Minimum typing speed of 30WPM (net).
To be successful in this role, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You should have strong problem-solving skills, with the ability to think critically and make sound judgments. Additionally, you must have a strong commitment to patient care and safety, with the ability to maintain confidentiality and handle sensitive information discreetly.
BenefitsWe offer a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources. As a valued employee, you will have access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Our organization values diversity and inclusivity, and we strive to create a workplace that reflects the community we serve.
CompensationThe annual salary for this position is estimated to be around $67,600, based on a 32.60 hourly wage and a standard full-time schedule. Please note that salaries may vary depending on individual circumstances.
-
Emergency Medicine Specialist
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeLocated in the heart of British Columbia, our team at the Interior Health Authority is seeking a skilled Emergency Medicine Specialist to join our dynamic and growing department. About Us:The RIH Emergency Department is a leading healthcare facility, serving over 75,000 patients annually. Our state-of-the-art facility boasts 18 beds, 2 trauma bays, and a...
-
Emergency Care Specialist
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeAbout this role:We are seeking a highly skilled and compassionate Emergency Care Specialist to join our team at the Interior Health Authority.As an Emergency Care Specialist, you will provide high-quality patient care in our 18-bed Emergency department, which sees over 75,000 patients annually. You will work collaboratively with our interdisciplinary team to...
-
Emergency Medical Call Taker
2 weeks ago
Kamloops, British Columbia, Canada BCEHS Full timeJob OverviewThis is an exciting opportunity to join the British Columbia Emergency Health Services (BCEHS) team as an Emergency Medical Call Taker. As a key member of our emergency response team, you will be responsible for providing critical support to the public in emergency medical situations.Job DescriptionThe successful candidate will work in a dynamic...
-
Emergency Medical Call Taker Ambassador
1 month ago
Kamloops, British Columbia, Canada BCEHS Full timeEmergency Medical Call Taker Role OverviewThe Emergency Medical Call Taker plays a vital role in the ambulance services, serving as the first point of contact for emergency medical situations. Working in a fast-paced call centre environment, the successful candidate will provide exceptional customer service while remaining calm and focused in high-pressure...
-
Medical Equipment Specialist
3 weeks ago
Kamloops, British Columbia, Canada Thompson Rivers University Full timeJob Summary:We are seeking a highly skilled Medical Equipment Specialist to join our team at Thompson Rivers University. This is a rewarding opportunity for an individual with a strong background in laboratory operations and technical support.
-
Pharmacy Medication Specialist
3 weeks ago
Kamloops, British Columbia, Canada Potentia Human Resources Inc. Full timeAt Potentia Human Resources Inc. we have an exciting opportunity for a Pharmacy Medication Specialist to join our dynamic team in Kamloops, BC.About the Role:We are seeking a highly skilled and detail-oriented individual to support our pharmacists in preparing and dispensing medications, handling inventory management, and interacting with patients to provide...
-
Nurse Practitioner
2 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeAbout this opportunity:We are seeking a highly skilled and compassionate Registered Nurse to join our team in the Emergency Department at Royal Inland Hospital. As a key member of our interdisciplinary team, you will be responsible for providing high-quality nursing care to patients with a wide range of medical conditions.The successful candidate will have...
-
Senior Medical Laboratory Specialist
4 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Medical Laboratory Specialist to join our team at the Royal Inland Hospital in Kamloops. This is a permanent part-time 0.76fte position with rotating days of work and various day and evening shifts.
-
Compounding Medication Specialist
3 weeks ago
Kamloops, British Columbia, Canada Potentia Human Resources Inc. Full timeEstablished in Kamloops, BC for over 50 years, Pratt's Compounding Pharmacy is a leading independent pharmacy that prides itself on providing comprehensive services to its community. As one of the oldest operating pharmacies in the region, they have set themselves apart through their commitment to excellence and customer satisfaction.The pharmacy offers...
-
Medical Care Specialist
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeAbout the Role:As a Medical Care Specialist in our hemodialysis unit, you will play a crucial role in providing high-quality patient care. Your primary responsibility will be to assess, plan, implement, and provide nursing care to patients receiving hemodialysis. This involves conducting thorough assessments, developing personalized care plans, and...
-
Medical Care Specialist
2 days ago
Kamloops, British Columbia, Canada CareCorp Seniors Services Full timeJob Title: Medical Care SpecialistWe are seeking a dedicated and compassionate LPN to provide exceptional nursing care to residents at Sun Rivers Seniors Community.The successful candidate will collaborate with healthcare professionals, contribute to a safe and supportive environment, and prioritize resident-centered care.About Us:CareCorp Seniors Services...
-
Patient Care Specialist
4 weeks ago
Kamloops, British Columbia, Canada Qualicare Home care Kamloops Full timeAt Qualicare Home care Kamloops, we are seeking a highly skilled and compassionate Patient Care Specialist to join our team.About the Role:The Patient Care Specialist will play a vital role in providing exceptional patient care and personal support services to our clients. This includes assisting with daily living activities, managing medical equipment,...
-
Medical Nutrition Specialist
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeJob Title: Medical Nutrition Specialist - Acute CareWe are seeking a Casual Clinical Dietitian | Acute Care at Royal Inland Hospital in Kamloops, BC.Company OverviewProud to be Canada's Tournament Capital, the city of Kamloops is situated in the heart of the southern interior at the meeting of the North and South Thompson Rivers. Kamloops is the 3rd largest...
-
Medical Nutrition Specialist
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeCompany OverviewWe are a leading healthcare provider in British Columbia, dedicated to delivering high-quality patient care and services. Our organization is committed to excellence in all aspects of our work, from providing compassionate care to fostering a culture of innovation and collaboration.Estimated Salary: $93,000 - $120,000 per yearJob...
-
Kamloops, British Columbia, Canada Interior Health Authority Full timeAbout Interior Health:Interior Health is a healthcare organization dedicated to improving the health and well-being of the communities we serve.We strive to create a work environment that promotes employee well-being, diversity, and inclusion. Our goal is to provide exceptional patient care and service while fostering a culture of safety, respect, and...
-
Medical Professional
48 minutes ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeAt Interior Health Authority, we strive to create a work environment that promotes well-being and supports our employees in achieving their career goals.We are currently seeking a dedicated Medical Professional to join our team as a Surgical Care Specialist. This is a permanent full-time (1.0 FTE) opportunity.About the RoleIn this role, you will be...
-
Clinical Specialist for Quality Improvement
7 days ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeJob Description:This is a full-time term specific position available at the Interior Health Authority's Kamloops location. The job offers remote work options within the Interior Health region.Key Responsibilities:Develop and implement clinical guidance to quality improvement initiatives, including data interpretation and change management support.Provide...
-
Critical Response Specialist
3 weeks ago
Kamloops, British Columbia, Canada Paladin Security Full timeDiscover a rewarding career with Paladin Security, where you can make a real difference in the lives of others. As a Critical Response Specialist, you will be part of our dedicated team that provides exceptional service to our clients.About UsPaladin Security is a leading provider of security services, committed to delivering unparalleled customer...
-
Psychiatrist in Emergency and Acute Care
3 weeks ago
Kamloops, British Columbia, Canada Interior Health Authority Full timeThe Interior Health Authority is seeking a dynamic Psychiatrist to join their team in Kamloops. This 3-month locum position offers the opportunity to work in two dynamic programs, providing inpatient care to individuals and their families as well as outpatient consultation.Job SummaryThis full-time Locum position is divided amongst two sites: Royal Inland...
-
Medical Laboratory Operations Specialist
4 weeks ago
Kamloops, British Columbia, Canada Thompson Rivers University Full timeEstablished in 1970, Thompson Rivers University is a comprehensive university located in Kamloops, British Columbia. The institution has grown to become one of the largest universities in the province, offering over 140 programs at the undergraduate and graduate levels.The salary for this position is approximately $62,000-$85,000 per year, based on the...