Product Development Manager

4 weeks ago

Mississauga, Ontario, Canada Brambles Full time

CHEP, a global leader in supply chain solutions, is seeking a Product Development Manager to join our team. As a Product Development Manager, you will be responsible for creating and maintaining a product roadmap that describes data, integrations, and visualizations produced by the Serialization+ (S+) program.

The S+ program has already proliferated across multiple platforms, and in some cases, metrics are used with similar names that are calculated differently elsewhere. To scale S+ efficiently, we must have standardized and supported metric definitions.

The S+ data will form the foundation of the Profile Based Model. This model should blend new S+ data with our existing data sets to build a profile of a customer's use and how it changes over time. To build such a system, integration with our ERP, CRM, and supply chain software systems will be required.

Key Responsibilities:

  • Define product strategy for S+ metrics and dashboarding across Brambles Digital.
  • Work with other stakeholders to aid the design of new business processes, helping others understand the journey from as-is to to-be states.
  • Build, maintain, and promote a roadmap for metrics and dashboard production.
  • Establish a process for intake of change and feature requests, prioritizing against existing backlog items.
  • Drive tradeoff discussions using value metrics.
  • Work to educate stakeholders on the relative precision and uncertainty of probabilistic metrics and their suitability for making business decisions, and include these in the metric definitions.
  • Lead discovery projects to understand and capture as-is/to-be software and business processes.
  • Facilitate communication throughout the development process between a variety of internal stakeholders as well as customer-facing teams, ensuring that products satisfy customers' needs and are highly adopted.
  • Work closely with developers, architects, data scientists, analysts, and UX specialists to develop and deliver solutions.
  • Collaborate closely with other stakeholders as part of the Serialization+ program.

Requirements:

  • At least 3 years of software product management and/or senior software development experience in an enterprise software role.
  • Experience as a technical, quality, or support team lead (with or without HR responsibility).

Preferred Qualifications:

  • Expertise with modern data analytics ecosystems, e.g., dashboarding, big data tools, ETL & Integrations.
  • Experience in enterprise software, ideally supply chain or customer relationship management or both.
  • Understanding of software development lifecycle from discovery to delivery.
  • Bachelor's degree in computer science, engineering, math, statistics, one of the sciences, or business.
  • Familiarity with statistical concepts.
  • Agile software development experience.
  • Understanding of supply chain systems and processes.
  • Experience as a team lead of a software development, consulting, or analyst team, especially in supply chain management.
  • Advanced degree (MS, MBA, or Ph.D).

Languages:

Essential: English

Spanish: desirable

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