Customer Service Delivery Specialist

3 days ago


Kelowna, British Columbia, Canada Rona Full time

About RONA:

We are a leading retailer of products and services for home improvement, renovation, and construction. Our team is driven by a passion to help people bring their projects to life.

Your Role:

As a Customer Service Delivery Specialist, you will play a key role in delivering exceptional customer experiences. You will be responsible for transporting products to customers' homes, ensuring timely delivery and providing top-notch service along the way.

Key Responsibilities:

  • Deliver products to customers in a safe and efficient manner
  • Interact with customers to understand their needs and provide assistance as needed
  • Monitor shipments to ensure timely delivery and address any issues that may arise
  • Maintain a clean and organized vehicle to promote a positive brand image
  • Adhere to health and safety policies and procedures to ensure a safe working environment

Requirements:

To succeed in this role, you will need:

  • A valid Class 3 driver's license with an excellent driving record
  • At least 1 year of relevant experience in a similar role
  • A strong focus on customer satisfaction and service excellence
  • Good physical condition to handle the demands of the job

What We Offer:

In addition to a competitive salary range of $22.00 - $27.00 per hour, we offer a comprehensive benefits package, including insurance, annual salary reviews, and opportunities for advancement within the company.

Diversity and Inclusion:

RONA is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We welcome applications from all qualified candidates, regardless of their background or identity.



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