Regulatory Compliance Training Specialist

3 weeks ago

Port Coquitlam, British Columbia, Canada Stericycle Full time

Title: Compliance Education Specialist

Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. We help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.

Job Purpose:

This entry-level position is responsible for training customers on OSHA, HIPAA, and HazCom compliance/regulations via presentations, on-site facility OSHA evaluations/HIPAA gap analysis, and customer consultation.

Key Responsibilities:

  • Provide on-site services, including presenting PowerPoint presentations, OSHA site evaluations, and HIPAA gap analysis; Mystericycle.com system overview, completion of one safety plan, and evaluations with recommendations
  • Assist with managing assigned territory/book of business and company expenses (i.e., travel, hotel, flights, etc.)
  • Respond to customer phone calls and emails to provide answers/resolutions to compliance questions and information needed to assist the customer with achieving compliance
  • Possess a level of technology knowledge to enable the delivery and completion of the on-site visit and upload customer documents/reports ASAP, including but not limited to PowerPoint, Word, Excel, etc.
  • Continuously study and maintain current competency in the areas of bloodborne pathogens, OSHA, HIPAA, and HazCom regulations to enhance proficiencies as well as continuing to study CDC protocols for healthcare workers
  • Perform other duties and responsibilities as assigned

Requirements:

  • Associate's degree or equivalent experience required; Bachelor's degree preferred
  • 2+ years of experience in a healthcare environment
  • Completion of 30-hour online OSHA training required within the first 6 weeks upon joining our team; completion of HIPAA certification at a later date upon joining our team
  • Ability to persist with a specific course of action and commit the necessary time and effort to complete work assignments and demonstrate a professional/quality job
  • Ability to present ideas and information in a clear, concise, organized, and diplomatic manner and ask appropriate questions to obtain information
  • Ability to build sound relationships with customers by providing open and honest communication in support of company values, maintaining sensitivity and trust, and credibility resulting in exceeding customer expectations
  • Ability to make practical, realistic, and timely decisions after considering facts, available organizational resources, potential risks, and use reason when dealing with sensitive topics
  • Ability to manage own time, activities, and resources, identify specific activities required to accomplish objectives, rank them in order of importance, and coordinate and take action to achieve desired results

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a healthcare program which includes medical, dental, vision, and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise:

Stericycle is committed to attracting and retaining a diverse workforce and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer.

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